Backup and Restore

All system administrators should take care to perform regular backups of their mail system. The mail system rapidly becomes the heart of any organisation and loss of the system, even for a few hours, can be very costly.

See also

• Disaster Planning

Internal Backup

FTGate makes regular backup files of all its system settings and mailbox configurations (including groupware features). This allows an administrator to recover from human errors such as accidental deletion of accounts or domains. These files are stored in the ConfigBackup folder and can be used to restore FTGate to its configuration for the date of the backup.

Internal Restore

This method is used when an administrator has made an undesirable change to FTGate or the database needs to be restored to an earlier snapshot. This will restore the domains mailboxes, groupware items and all other options held in the main database.

To perform an Internal restore the administrator should:

1. Stop FTGate using the FTGateIcon utility

2. Rename the FTGate/config folder

3. Restart FTGate

4. When the wizard starts, choose to restore an FTGate backup

5. Browse to the FTGate/ConfigBackup folder and select the appropriate file

6. Complete the restore wizard and allow FTGate to restart

Full Backup

It is recommended that the administrator uses an external backup device to ensure that in the event of a disaster the system can be recovered in the shortest possible time.

The following items should be committed to an external backup device:

• The FTGate/ConfigBackup Folder

• The FTGate/Config Folder (and subfolders)

• The Spool and all subfolders

• All domain folders and mailbox folders (that are not part of the spool folder)

Full Restore

To restore FTGate after the loss of a hard drive or other disaster:

1. Install FTGate

2. Stop FTGate

3. Restore the following from the external backup
   The FTGate/ConfigBackup Folder
   The FTGate/Config Folder (and subfolders)
   The Spool and all subfolders
   All domain folders and mailbox folders (that are not part of the spool folder)