Domains, Mailboxes and delivering mail

FTGate is primarily a mail server. Its task is to deliver mail between mailboxes and to send and receive email over the Internet. See the Mail Flow diagram for a graphical view of mail flow.

Local Mailboxes

eMail is sent between mailboxes using an address which consists of two parts, the local part which describes the users mailbox, and the domain part which describes the collection of mailboxes. Thus an email address of has a local part (mailbox name) of bob and a domain part of

FTGate organises its mailboxes in the same way. To store mail for Bob you would create a new Local Domain called (See Creating Domains). This will store all the mailboxes for the domain. Then you would create a User Mailbox called bob into which all Bob’s mail would be delivered (See Mailbox Overview, Creating a new User).

Sending Mail

Mail is sent to the internet through the Outbox , just as in a mail client. Normally you configure your mail client (Outlook, Eudora, Firebird etc) to send mail to FTGate. When you compose a message it goes into your mail clients outbox, which sends it to FTGate. FTGate then either delivers it to a local address or places it in its own outbox. Mail from the FTGate outbox is then sent to the internet so that the recipients mail server can deliver it to their own mailbox.

The settings for the outbox will vary between ISP’s and you should check with your ISP for the appropriate settings.

See Sending Mail

Receiving Mail

FTGate can either receive mail using a protocol called SMTP or using a SmartPop client. SMTP is used when sending mail from your mail client to FTGate, and by FTGate when sending to the Internet. It can also be used by other servers to send mail directly to your server. However, this feature is dependent on your ISP and you should check with them to see if this feature is available.

If your ISP does not support sending mail to you using SMTP, then you must use SmartPop to collect mail from the ISP’s pop3 mailbox. FTGate can then deliver the mail to the local mailboxes.

See Receiving Mail